We’re sorry if an unfortunate event occurred during your travels. However, we are happy to provide a silver lining. If an event covered by your policy interfered with your trip, simply file a claim and provide the necessary supporting documents. We will process your claim quickly and will be available to answer any questions you have.
Welcome to your Claims Centre
Your Assistance and Insurance specialists
Which claim department do you need?
Which claim department do you need?
Travel Insurance
File a claim via phone
9am - 5pm Monday to Friday
Use our online service
It only takes 3 minutes. Your data is secure
Breakdown Cover
If you need to get in touch about a reimbursement following a breakdown, please feel free to either give us a call or send an email. Our claims teams will be happy to answer any questions you may have and let you know the status of your claim.
File a claim via phone
9am - 5pm Monday to Friday
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